International voice process/ BPO

Hiring for 24/7 Customer

From 1 to 3 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Roles & Responsibilities:

Interact with customers via chat/email/calls to:

  • Provide information in response to enquiries, concerns, and requests about products and services,
  • Upsell products and services,
  • Follow standard processes and procedures.
  • Redirect problems to appropriate resources.

Desirable Candidate Profile:

  • Willingness to work in complete night shift
  • Willingness to 5 days work week with rotational / staggered weekly offs
  • Excellent Verbal and Written Communication skills
  • Typing Speed 25 WPM/85% accuracy
  • Good logical reasoning & analytical skills
  • Excellent customer service skills
  • Ability to interact with customers via chat

Work Schedule: 5 days work week; Saturday & Sunday Off

Benefits:

Permanent Work from Home.

Computers, Application, UPS shall be provided at individual’s Home/PG.

Internet Reimbursement shall be provided.

Lead-time for joining: Immediate




Role:Other

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre

Functional AreaOther

Role CategoryOther

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

PARK GLOBAL HR SERVICES PRIVATE LIMITED

247.ai

Company Info
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Contact Company:PARK GLOBAL HR SERVICES PRIVATE LIMITED

Address:www.247.ai