Roles and Responsibilities
Roles & Responsibilities:
Interact with customers via chat/email/calls to:
- Provide information in response to enquiries, concerns, and requests about products and services,
- Upsell products and services,
- Follow standard processes and procedures.
- Redirect problems to appropriate resources.
Desirable Candidate Profile:
- Willingness to work in complete night shift
- Willingness to 5 days work week with rotational / staggered weekly offs
- Excellent Verbal and Written Communication skills
- Typing Speed 25 WPM/85% accuracy
- Good logical reasoning & analytical skills
- Excellent customer service skills
- Ability to interact with customers via chat
Work Schedule: 5 days work week; Saturday & Sunday Off
Permanent Work from Home.
Computers, Application, UPS shall be provided at individual’s Home/PG.
Internet Reimbursement shall be provided.
Lead-time for joining: Immediate
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre
Employment Type:Full Time, Permanent
PARK GLOBAL HR SERVICES PRIVATE LIMITED
Contact Company:PARK GLOBAL HR SERVICES PRIVATE LIMITED