- Minimum of three years call center/KPO experience with Dispatch scheduling /Delivery Management/Route Mapping experience
- Microsoft Excel skills in updating and creating spreadsheets, formulae, tables, formatting, advanced charting, graphics and pivot tables.
- Must have a high degree of self-motivation and ability to commit to a high degree of sensitive data.
- Must have the ability to adapt to changing priorities on short notice and be able to work with a diverse workgroup.
- Must have strong analytical skills and problem solving experience.
- The position will real-time monitor the representatives call status and assist reps with questions.
- The position will be responsible for the creation of accurate schedules.
- The position will collect, validate and complete analysis on operational data
Role:Associate/Senior Associate -(NonTechnical)
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre
Employment Type:Full Time, Permanent
UG:Any Graduate in Any Specialization
PARK GLOBAL HR SERVICES PRIVATE LIMITED
We as a leading business consulting company deliver excellence in finance, technology, security monitoring, digital marketing, RPO & BPO solutions
Contact Company:PARK GLOBAL HR SERVICES PRIVATE LIMITED